- Provide library services and quality information, accurate, efficient, friendly and up to date.
- Make sure that the customer are given good service in the process of lending, returns and renewal materials.
- Give feedback within two working days to any inquiry.
- Provide the latest information technology facilities in accordance to users need.
- Develop and manage library collections that are relevant, of high quality and in various fields.
- Ensure that all applications for the purchase of appropriate material are fulfilled by using the annual budget.
- Provide a good and conducive environment for customer's satisfaction.
- Committed and positive for any efforts that could contribute to the progress and excellence in library services.