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Customer services 74 Customer relations 26 Management 21
Consumer satisfaction 14 Marketing 12 Service industries 8
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Customer service 7 Customer Services 5 Success in business 4
customer services 4 Customer Relations 3 Employee motivation 3
Industrial procurement 3 Interpersonal relations 3 Marketing channels 3
Materials management 3 Quality control 3 Business logistics-management 2
Consumer complaints 2 Creative thinking 2 Customer Service 2
Customer services-management 2 Delivery of goods 2 Employees 2
Marketing and sales 2 Physical distribution of goods 2 Professions 2
Psychological aspects 2 Relationship marketing 2 Selling 2
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Showing 1 - 20 of 98 for search: '"Customer services"', query time: 0.17s
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1
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Services marketing : people, technology, strategy
by Wirtz, Jochen
Published 2016
Subjects: '; “...Customer services Marketing...”
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2
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Customer experiemer for dummies
by Barnes, Roy
Published 2015
Subjects: '; “...Customer services....”
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3
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Value proposition design: How to create products and services customers want.
Published 2014
Subjects: '; “...Customer services Management, Quality control...”
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4
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Value proposition design: how to create products and services customers want.
by Alex Osterwalder?[et al.]
Published 2014
Subjects: '; “...Customer services Management...”
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5
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Value proposition design : how to create products and services customers want
by Osterwalder, Alexander
Published 2014
Subjects: '; “...Customer services Management...”
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6
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Teknik pukau pelanggan : Dapatkan pelanggan di facebook tanpa perlu bersusah payah
by Faris Azzaki
Published 2014
Subjects: '; “...Customer services...”
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7
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Teknik pukau pelanggan : Dapatkan pelanggan di facebook tanpa perlu bersusah payah
by Faris Azzaki
Published 2014
Subjects: '; “...Customer services...”
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8
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Services marketing: integrating customer focus across the firm.
by Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.
Published 2013
Subjects: '; “...Customer services...”
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9
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Services marketing : integrating customer focus across the firm
by Zeithaml, Valerie A.
Published 2013
Subjects: '; “...Customer services...”
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10
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Supply chain management : strategy, planning and operation
by Chopra, Sunil
Published 2013
Subjects: '; “...Physical distribution of good Management Customer Services Management...”
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11
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Customer service: a practical approach.
by Harris, Elaine K.
Published 2013
Subjects: '; “...Customer services...”
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12
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Service failure : the real reasons employees struggle with customer service and what you can do about it
by Toister, Jeff
Published 2013
Subjects: '; “...Customer services...”
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13
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The customer service survival kit : what to say to defuse even the worst customer situations
by Gallagher, Richard S.
Published 2013
Subjects: '; “...Customer services...”
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14
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Customer retention strategies
by Nek Kamal Yeop Yunus
Published 2013
Subjects: '; “...Customer services Management...”
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15
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What's The Future Of Business?: Changing The Way Business Create Experiences.
by Brian Solis
Published 2013
Subjects: '; “...customer services...”
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16
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Uplifting service : the proven path to delighting your customers, colleagues and everyone else you meet
by Kaufman, Ron
Published 2012
Subjects: '; “...Customer services...”
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17
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The Apple experience : secrets to building insanely great customer loyalty
by Gallo, Carmine
Published 2012
Subjects: '; “...Customer services...”
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18
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The Apple experience : the secrets of delivering insanely great customer service
by Gallo, Carmine
Published 2012
Subjects: '; “...Customer services...”
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19
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The innovator's dilemma : the revolutionary book that will change the way you do business
by Christensen, Clayton M.
Published 2011
Subjects: '; “...Customer services...”
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20
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It's the customer, stupid! : 34 wake-up calls to help you stay client-focused
by Aun, Michael
Published 2011
Subjects: '; “...Customer services...”
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Institution
61 Kolej Professional MARA 21 Ibu Pejabat MARA 8 Kolej MARA 4 Kolej Kemahiran Tinggi MARA 3 Institut Kemahiran MARA 1 Maktab Rendah Sains MARA see all ...
Library
24 KPM Seri Iskandar 21 Perpustakaan MARA 12 KPM Bandar Melaka 10 KPM Indera Mahkota 8 KPM Ayer Molek 6 KPM Beranang more ... 4 KM Seremban 3 KKTM Kemaman 2 IKM Kuching 2 KM Banting 2 KM Kulim 1 IKM Kuala Lumpur 1 KKTM Petaling Jaya 1 KPM Bandar Penawar 1 MRSM Taiping see all ... less ...
Item Category
90 Open Shelf 2 Reference see all ...
Collection
98 Book see all ...
Call Number
91 H - Social Science 3 B - Philosophy, Psychology, Religion 2 T - Technology 1 Z - Library Science see all ...
Author
5 Kaufman, Ron 3 Bruhn, Manfred 3 Chopra, Sunil 3 Georgi, Dominik 3 Lovelock, Christopher H. 3 Lundin, Stephen C. more ... 3 Martin, William B. 3 Rahmat Ismail 2 Amir Faisal 2 Bitner, Mary Jo 2 Faris Azzaki 2 Gallagher, Richard S. 2 Gallo, Carmine 2 Harris, Elaine K. 2 Mackay, Harvey 2 Meindl, Peter 2 Patterson,Paul G. 2 Paul, Harry 2 Walker,Rhett H. 2 Wirtz, Jochen 2 Zeithaml, Valarie A. 2 Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D. 1 9780814473658 1 Adams, Bob 1 Alex Osterwalder?[et al.] 1 Aun, Michael 1 Bacal, Robert 1 Baker, Susan 1 Barlow, Janelle 1 Barnes, Roy see all ... less ...
Subject
74 Customer services 26 Customer relations 21 Management 14 Consumer satisfaction 12 Marketing 8 Service industries more ... 7 Customer service 5 Customer Services 4 Success in business 4 customer services 3 Customer Relations 3 Employee motivation 3 Industrial procurement 3 Interpersonal relations 3 Marketing channels 3 Materials management 3 Quality control 2 Business logistics-management 2 Consumer complaints 2 Creative thinking 2 Customer Service 2 Customer services-management 2 Delivery of goods 2 Employees 2 Marketing and sales 2 Physical distribution of goods 2 Professions 2 Psychological aspects 2 Relationship marketing 2 Selling see all ... less ...
Region
2 Australia 2 New Zealand 2 Pacific Area 1 United States see all ...
Year of Publication

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