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Customer satisfaction 6 Customer loyalty 3 Customer relations 3
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Pelanggan setia
by Md. Ali Berahim
Published 2010
Subjects: '; “...Customer satisfaction...”
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2
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You can't win a fight with your client and 49 other rules for providing great service
by Markert, Tom
Published 2007
Subjects: '; “...Customer satisfaction...”
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3
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The ultimate question : driving good profits and true growth
by Reichheld, Fred
Published 2006
Subjects: '; “...Customer satisfaction...”
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4
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Sell the brand first : How to sell your brand and create lasting costomer loyalty
by Stiff, Dan
Published 2006
Subjects: '; “...Customer satisfaction...”
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5
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Up your service! : great ideas: tools, tips and proven techniques to lift your service higher
by Kaufman, Ron
Published 2005
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6
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Researching customer satisfaction & loyalty : how to find out what people reslly think.
by Szwarc,Paul,
Published 2005
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7
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12 Steps to success throught service
by Hopson, Barrie Dr.
Published 1993
Subjects: '; “...Customer Satisfaction...”
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8
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Customer satisfaction : The other half of your job
by Scott, Dru, Dr.
Published 1988
Subjects: '; “...Customer satisfaction...”
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1 Hopson, Barrie Dr 1 Kaufman, Ron 1 Markert, Tom 1 Md. Ali Berahim 1 Reichheld, Fred 1 Scott, Dru, Dr more ... 1 Stiff, Dan 1 Szwarc,Paul, see all ... less ...
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6 Customer satisfaction 3 Customer loyalty 3 Customer relations 2 Customer services 2 Success in business 1 Brand name products - marketing more ... 1 Customer Relations 1 Customer Satisfaction 1 Customer relation 1 Customes satisfaction 1 Employee motivation 1 Interpersonal relations 1 customer loyalty 1 customer relations see all ... less ...
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