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Institution
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Author
3
Rahmat Ismail
2
Colquitt, Jason A.
2
Gallo, Carmine
2
Kaufman, Ron
2
Wesson, Michael J.
1
Adams, Bob
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1
Alexander, J
1
Colquitt, Jason
1
Colquitt, Jason A
1
Cooper, Frank
1
De Rose, Louis
1
Duncan, Lee
1
Freemantle, David
1
Gerson,Richard F.
1
Heppell, Michael
1
Hersch, Wilson
1
Heskett, James L., Sasser, W. Earl, Schlesinger, Leonard A.
1
Hill, N
1
Imbrianne, Lou
1
King, Elizabeth
1
LePine, Jeffery A.
1
Lele, Milind M.
1
Lepine, Jeffery A.
1
Lepine, Jeffrey A.
1
Lepine, Jeffry
1
Mackay, Harvey
1
Mittal, Banwari
1
Phillips, Robbin
1
Scott,Dru
1
Sheth, Jagdish,N
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Subject
25
Consumer satisfaction
13
Customer services
7
Customer relations
5
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Marketing
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Organizational behavior
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Personnel management
2
Consumer Satisfaction
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Creative thinking
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Interpersonal relations
2
Management
1
Asia
1
Business referrals
1
Consumer behavior
1
Consumer satisfaction - Evaluation - Handbooks, manuals etc
1
Consumers' preferences
1
Costomer Relations
1
Creative ability in business
1
Customer Services-Evaluation
1
Customer service
1
Employee loyalty
1
Evaluation
1
Industrial management
1
Job Satisfaction
1
Job satisfaction
1
Leadership
1
Marketing research - Handbooks, manuals, etc
1
Personal management
1
Selling
1
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