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Subject: Service industries
Institution
Library
Item Category
Collection
Call Number
Author
6
Wirtz, Jochen
5
Lovelock, Christopher
5
Muhammad Shahrim Ab. Karim
4
Chew, Patricia
4
Lovelock, Christopher H.
2
Fitzsimmons, James A.
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2
Lovelock, Christopher, Wirtz, Jochen
2
Lovelock,Christoper
2
Patterson,Paul G.
2
Walker,Rhett H.
2
Woodruffe, Helen
2
Wright, Lauren
2
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.
1
Bateson, John E. G.
1
Beckford, John L. W.
1
Berry, Leonard L.
1
Bruhn, Manfred
1
Fitzsimmons, James A., Fitzsimmons, Mona J.
1
Fitzsimmons, Mona J
1
Fitzsimmons, Mona J.
1
Freemantle, David
1
Georgi, Dominik
1
Hoffman, Douglas K.
1
Hoffman, K. Douglas, Bateson, John E. G.
1
Johnston, Robert, Clark, Graham and Shulver, Michael
1
K. Douglas Hoffman?[et al.]
1
Lovelock, Chistopher
1
Lovelock, Christopher, Wirtz, Jochen, Chew, Patricia
1
Malaysia, Service industries
1
McDonald, Malcolm
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Subject
Service industries
23
Marketing
11
Management
8
Customer services
5
Hospitality industry
5
Professions
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2
Case studies
2
Hospitality
2
marketing
1
Asia
1
Business logistic
1
Business people
1
Business planing
1
Customer loyalty
1
Customer relations
1
Directories
1
Entrepreneurship
1
Information services
1
Information services industry
1
Manufacturing industries
1
Mathematical models
1
New business enterprises
1
Planning
1
Quality control
1
Service industries workers
1
Total quality management
1
management
1
marketing -- management
1
planning
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Year of Publication