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Call Number: H - Social Science
Institution: Kolej Professional MARA
Subject: Customer services
Subject: Marketing
Institution
Item Category
Collection
Call Number
Author
2
Bitner, Mary Jo
2
Lovelock, Christopher H.
2
Wirtz, Jochen
2
Zeithaml, Valarie A., Bitner, Mary Jo, Gremler, Dwayne D.
1
Bremler, Dwayne D
1
Cheverton, Peter
more ...
1
Gremler, Dwayne D
1
Lovelock, Christopher
1
Patterson,Paul G.
1
Smith, Ian
1
Walker,Rhett H.
1
Zeithaml, Valarie A.
1
Zeithaml, Valerie A.
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Subject
Year of Publication