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Call Number: H - Social Science
Institution: Ibu Pejabat MARA
Subject: Customer relations
Institution
Library
Item Category
Collection
Call Number
Author
1
Albee, Ardath
1
Berenbaum, Diane
1
Champy, Jim
1
Chan, Albert P.C.
1
Chan, Daniel W.M.
1
Cooper, Frank
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1
Evenson, Renee
1
Freemantle, David
1
Gallagher, Richard S.
1
Gee, Jeff
1
Gee, Val
1
Gitomer, Jeffrey
1
Goodman, John A.
1
Kase, Larina
1
Kaufman, Ron
1
Larkin, Tom
1
McKain, Scott
1
Moore, Chris
1
Rahmat Ismail
1
Reichheld, Fred
1
Wellington, Pat
1
Yeung, John F.Y.
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Subject
Customer relations
9
Customer services
3
Consumer satisfaction
3
Customer loyalty
3
Interpersonal relations
3
Management
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3
Psychological aspects
2
Business networks
2
Marketing
2
Relationship marketing
2
Selling
1
Case studies
1
Computer network resources
1
Construction industry
1
Consumer behavior
1
Consumer education
1
Contracts
1
Customer relationsxPsychological aspects
1
Customer satisfaction
1
Employee motivation
1
Employees
1
Internet marketing
1
Organizational effectiveness
1
Service industries
1
Success in business
1
Training
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Year of Publication