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Institution
Library
Item Category
Collection
Call Number
Author
3
Pande, Peter S.
2
Evans, James R.
2
Lindsay, William M.
1
Abdul Rahman Ibrahim
1
Andersen, Bjorn
1
Berry, Leonard L.
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1
Bingham,Richard S.
1
Chek Mat
1
Fagerhaug, Tom
1
Glass, Robert L.
1
Gryna,Frank M.
1
Gupta, Praveen
1
Han, Flora
1
Holpp, Lawrence
1
Hunt, V.Daniel
1
Ishikawa, Kaoru
1
Juran,J.M
1
Lembaga Penyelidikan Undang-undang
1
Leong, Debbie
1
Malaysia
1
Mauch, Peter D.
1
Oakland, John S.
1
Oakland,, John S.
1
Parasuraman, A.
1
Razimah Abdullah
1
Tayntor, Christine B.
1
Zeithaml, Valarie A.
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Subject
Quality control
5
Production management
5
Total quality management
4
Civil service
4
Public administration
3
Statistical methods
more ...
2
Computer software
2
Customer services
2
Government productivity
2
Standards
1
Auditing
1
Auditing, Internal
1
Benchmarking (Management)
1
Compliance auditing
1
Development
1
Handbooks, manuals, etc
1
ISO 9001 Standard
1
Management
1
Mathematical models
1
Office practice in government
1
Problem solving
1
Process control
1
Quality assurance
1
Service industries
1
Six sigma (Quality Control Standard)
1
Six sigma (quality control standard)
1
Social service
1
Social work administration
1
Statistical meyhods
1
handbooks,manuals,etc
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Year of Publication