APA Citation

Newell, F. (2000). Loyalty. Com: Customer Relationsip Management in The New Era of Internet Marketing. New York: McGraw Hill Companies.

Chicago Style Citation

Newell, Frederick. Loyalty. Com: Customer Relationsip Management in The New Era of Internet Marketing. New York: McGraw Hill Companies, 2000.

MLA Citation

Newell, Frederick. Loyalty. Com: Customer Relationsip Management in The New Era of Internet Marketing. New York: McGraw Hill Companies, 2000.

Warning: These citations may not always be 100% accurate.