Newell, F. (2000). Loyalty. Com: Customer Relationsip Management in The New Era of Internet Marketing. New York: McGraw Hill Companies.
Chicago Style CitationNewell, Frederick. Loyalty. Com: Customer Relationsip Management in The New Era of Internet Marketing. New York: McGraw Hill Companies, 2000.
MLA CitationNewell, Frederick. Loyalty. Com: Customer Relationsip Management in The New Era of Internet Marketing. New York: McGraw Hill Companies, 2000.
Warning: These citations may not always be 100% accurate.