A guide to help desk technology, tools & techniques
| Main Author: | McBride, Dione |
|---|---|
| Format: | Open Shelf |
| Published: |
Cambridge, Mass.:
Course Technology,
c2000.
|
| Subjects: |
| LEADER | 00594pamja2200193 4500 | ||
|---|---|---|---|
| 001 | 0000127826_0034 | ||
| 005 | 20191014090000.0 | ||
| 020 | |a 0760071519 | ||
| 040 | |a Uk | ||
| 090 | 0 | 0 | |a T 58.64 .M333 2000 |
| 100 | 1 | |a McBride, Dione | |
| 245 | 1 | 0 | |a A guide to help desk technology, tools & techniques |c Dione McBride. |
| 260 | |a Cambridge, Mass.: |b Course Technology, |c c2000. | ||
| 300 | |a xviii, 358 p.; |c 24 cm. | ||
| 500 | |a Includes index | ||
| 650 | 0 | |a Management information systems | |
| 650 | 0 | |a Computer technical support | |
| 650 | 0 | |a Computer industry |x Customer services | |
| 999 | |a 0000228580 | ||