APA Citation

McBride, D. (2000). A guide to help desk technology, tools & techniques. Cambridge, Mass.: Course Technology.

Chicago Style Citation

McBride, Dione. A Guide to Help Desk Technology, Tools & Techniques. Cambridge, Mass.: Course Technology, 2000.

MLA Citation

McBride, Dione. A Guide to Help Desk Technology, Tools & Techniques. Cambridge, Mass.: Course Technology, 2000.

Warning: These citations may not always be 100% accurate.