TOWARDS A CUSTOMER-FRIENDLY ORGANISATION: A CASE STUDY OF ELEKTRIK BISTARI, TENAGA NASIONAL BERHAD, JOHOR BAHRU
| Main Author: | MOHAMMAD FAHMI BIN ABDUL GHAFIR (Author) |
|---|---|
| Published: |
Skudai, Johor:
UTM,
1999.
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| Online Access: |
Thesis |
| Description not available. |