MOHAMMAD FAHMI BIN ABDUL GHAFIR. (1999). TOWARDS A CUSTOMER-FRIENDLY ORGANISATION: A CASE STUDY OF ELEKTRIK BISTARI, TENAGA NASIONAL BERHAD, JOHOR BAHRU. Skudai, Johor: UTM.
Chicago Style CitationMOHAMMAD FAHMI BIN ABDUL GHAFIR. TOWARDS A CUSTOMER-FRIENDLY ORGANISATION: A CASE STUDY OF ELEKTRIK BISTARI, TENAGA NASIONAL BERHAD, JOHOR BAHRU. Skudai, Johor: UTM, 1999.
MLA CitationMOHAMMAD FAHMI BIN ABDUL GHAFIR. TOWARDS A CUSTOMER-FRIENDLY ORGANISATION: A CASE STUDY OF ELEKTRIK BISTARI, TENAGA NASIONAL BERHAD, JOHOR BAHRU. Skudai, Johor: UTM, 1999.
Warning: These citations may not always be 100% accurate.