Cover Image

Tip Menawan Hati Pelanggan

Main Author:	Zainuddin Zakaria
Format:	Open Shelf
Published:	Kuala Lumpur: Pts Profeessional Publishing Sdn. Bhd., 2008.
Subjects:	CustomerServices, Consumer Satisfiaction, Customer Relations.

Similar Items

Tip menawan hati pelanggan.
by: Zainuddin Zakaria, Ziadatul Hidayah Zakaria
Published: (2008)

Memikat hati pelanggan
by: Holmes, Mark

Cara memikat dan menambat hati pelanggan
by: LeBoeuf, Michael
Published: (1995)

Pengurusan khidmat pelanggan : petua & teknik
by: Rahmat Ismail
Published: (2001)

Pengurusan khidmat pelanggan : petua & teknik
by: Rahmat Ismail
Published: (2001)

Tip menawan hati pelanggan.
by: Zainuddin Zakaria
Published: (2008)

Perkhidmatan pelanggan yang berkualiti
by: Martin, William B.
Published: (1994)

Tip menawan hati pelanggan.
by: Zainuddin Zakaria

Pengurusan khidmat pelanggan: petua & teknik.
by: Rahmat Ismail
Published: (2001)

Mengendali Aduan Pelanggan.
by: Jennifer Denham.
Published: (2003)

The customer signs your paycheck
by: Cooper, Frank
Published: (2010)

Customer service : career success through customer satisfaction..
by: Timm, Paul R.
Published: (2005)

What's The Future Of Business?: Changing The Way Business Create Experiences.
by: Brian Solis
Published: (2013)

The eight suns of Asian service practising outstanding customer service in Asia.
by: Freemantle, David
Published: (2003)

Uplifting service : the proven path to delighting your customers, colleagues and everyone else you meet
by: Kaufman, Ron
Published: (2012)

Pelanggan setia
by: Md. Ali Berahim
Published: (2010)

Stop selling, start partnering : the new thinking about finding and keeping customers
by: Wilson, Larry
Published: (1994)

Calming upset customers staying effective during unpleasant situations.
by: Morgan, Rebecca L
Published: (2003)

What customers really want
by: McKain, Scott
Published: (2005)

Business & consumer rights
Published: (2012)

Super service : seven keys to delivering great customer service even when you don't feel like it, even when they don't deserve it
by: Gee, Val
Published: (2009)

Beyond customer service : Keeping customers for life
by: Gerson, Richard F.
Published: (1992)

Delivering customer service : how to win a competitive edge through managing customer relationships successfully
by: Payne, Shelia
Published: (1999)

The customer service survival kit : what to say to defuse even the worst customer situations
by: Gallagher, Richard S.
Published: (2013)

Measuring Customer Satisfaction:A Guide to managing Quality Customer Service.
by: Gerson,Richard F.
Published: (1993)

Strategic customer service : managing the customer experience to increase positive word of mouth, build loyalty and maxime profits
by: Goodman, John A.
Published: (2009)

It's the customer, stupid! : 34 wake-up calls to help you stay client-focused
by: Aun, Michael
Published: (2011)

The Apple experience : secrets to building insanely great customer loyalty
by: Gallo, Carmine
Published: (2012)

The Apple experience : the secrets of delivering insanely great customer service
by: Gallo, Carmine
Published: (2012)

The value profit chain: treat employees like customers and customers like employees.
by: Heskett, James L., Sasser, W. Earl, Schlesinger, Leonard A.
Published: (2003)

Teknik pukau pelanggan : Dapatkan pelanggan di facebook tanpa perlu bersusah payah
by: Faris Azzaki
Published: (2014)

Teknik pukau pelanggan : Dapatkan pelanggan di facebook tanpa perlu bersusah payah
by: Faris Azzaki
Published: (2014)

Inspire! : how to keep your customers when your competitors can't
by: Champy, Jim
Published: (2009)

Award winning customer service : 101 ways to guarantee great performance
by: Evenson, Renee
Published: (2007)

What customers like about you : adding emotional value for service excellence and competitive advantage
by: Freemantle, David
Published: (1998)

Customer experiemer for dummies
by: Barnes, Roy
Published: (2015)

Service failure : the real reasons employees struggle with customer service and what you can do about it
by: Toister, Jeff
Published: (2013)

Effective customer care
by: Wellington, Pat
Published: (2010)

You can't win a fight with your client and 49 other rules for providing great service
by: Markert, Tom
Published: (2007)

Great customer connections : simple psychological techniques that guarantee exceptional service
by: Gallagher, Richard S.
Published: (2006)