Customer retention strategies
| Main Author: | Nek Kamal Yeop Yunus |
|---|---|
| Format: | Open Shelf |
| Published: |
Tanjong Malim, Perak:
Penerbit Universiti Pendidikan Sultan Idris,
2013.
|
| Subjects: |
| LEADER | 00524pamja2200157 4500 | ||
|---|---|---|---|
| 001 | 0000119194_0030 | ||
| 005 | 20180115090000.0 | ||
| 020 | |a 9789670480176 | ||
| 090 | 0 | 0 | |a HF5415.5 |b .N453 2013 |
| 100 | 0 | |a Nek Kamal Yeop Yunus | |
| 245 | 1 | 0 | |a Customer retention strategies |c Nek Kamal Yeop Yunus. |
| 260 | |a Tanjong Malim, Perak: |b Penerbit Universiti Pendidikan Sultan Idris, |c 2013. | ||
| 300 | |a xi, 139p.: |b ill.; |c 24cm.. | ||
| 504 | |a Includes bibliographies and index | ||
| 650 | 0 | |a Customer services |x Management | |
| 999 | |a 0000202548 | ||