The customer service survival kit : what to say to defuse even the worst customer situations
| Main Author: | Gallagher, Richard S. |
|---|---|
| Other Authors: | Roth, Carol |
| Format: | Open Shelf |
| Published: |
New York:
American Management Association,
c2013.
|
| Subjects: |
KPM BANDAR MELAKA
| Call Number: |
HF5415 5 G354 2013 |
|---|
| Accession | Item Category | SMD | Status | Due Date | Notes |
|---|
| 0000202467 | OPEN SHELF | BOOK | AVAILABLE |