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| LEADER |
00727pamja2200205 4500 |
| 001 |
0000118873_0030 |
| 005 |
20180104090000.0 |
| 020 |
|
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|a 9780470931110 (pbk.)
|
| 090 |
0 |
0 |
|a HD42
|b .R35 2013
|
| 100 |
1 |
|
|a Raines, Susan S.
|
| 245 |
1 |
0 |
|a Conflict management for managers :
|b resolving workplace, client, and policy disputes
|c Susan S. Raines.
|
| 260 |
|
|
|a San Francisco:
|b Jossey-Bass,
|c c2013.
|
| 300 |
|
|
|a xxix, 460p.:
|b ill.;
|c 24cm..
|
| 504 |
|
|
|a Includes bibliographical references (p. 423-443) and index
|
| 650 |
|
0 |
|a Conflict management
|
| 650 |
|
0 |
|a Customer relations
|
| 650 |
|
0 |
|a Interpersonal relations
|
| 650 |
|
0 |
|a Conflict management
|
| 650 |
|
0 |
|a Personnel management
|x Psychological aspects
|
| 999 |
|
|
|a 0000201250
|
