Conflict management for managers : resolving workplace, client, and policy disputes
| Main Author: | Raines, Susan S. |
|---|---|
| Format: | Open Shelf |
| Published: |
San Francisco:
Jossey-Bass,
c2013.
|
| Subjects: |
| Physical Description: |
xxix, 460p.: ill.; 24cm.. |
|---|---|
| Bibliography: |
Includes bibliographical references (p. 423-443) and index |
| ISBN: |
9780470931110 (pbk.) |