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LEADER |
00854pamja2200241 4500 |
001 |
0000118761_0015 |
005 |
20171218090000.0 |
020 |
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|a 013676875X
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020 |
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|a 9780136768753
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090 |
0 |
0 |
|a HD 9981.5
|b .L683 1999
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100 |
1 |
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|a Lovelock,Christoper
|e author.
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245 |
1 |
0 |
|a Principles of Service Marketing and Management
|c Christopher Lovelock, Lauren Wright.
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264 |
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1 |
|a Upper Saddle River, New Jersey:
|b Prentice-Hall, Inc.,
|c [1999].
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264 |
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4 |
|c [c]1999.
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300 |
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|a xvii, 414 pages:
|b illustrations;
|c 26cm.
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336 |
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|a text
|2 rdacontent
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337 |
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|a unmediated
|2 rdamedia
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338 |
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|a volume
|2 rdacarrier
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500 |
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|a Includes bibliographical references and index
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650 |
0 |
0 |
|a Service industries
|x Marketing
|z United States
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650 |
0 |
0 |
|a Service industries
|x Management
|z United States
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700 |
1 |
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|a Wright, Lauren
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999 |
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|a 0000218462
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