Principles of Service Marketing and Management

Main Author: Lovelock,Christoper (Author)
Other Authors: Wright, Lauren
Format: Open Shelf
Published: Upper Saddle River, New Jersey: Prentice-Hall, Inc., [1999].
Subjects:
Item Description: Includes bibliographical references and index
Physical Description: xvii, 414 pages: illustrations; 26cm.
ISBN: 013676875X
9780136768753