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| LEADER |
00627pamja2200193 4500 |
| 001 |
0000118726_0030 |
| 005 |
20171213090000.0 |
| 020 |
|
|
|a 9780077131715
|
| 090 |
0 |
0 |
|a HF5415.122
|b .S473 2012
|
| 245 |
1 |
0 |
|a Services marketing :
|b integrating customer focus across the firm
|c Alan Wilson...[et.al].
|
| 250 |
|
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|a Second European ed..
|
| 260 |
|
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|a Berkshire:
|b McGraw-Hill Education,
|c c2012.
|
| 300 |
|
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|a xxv; 559p.:
|b col. ill.;
|c 26cm..
|
| 504 |
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|a Includes bibliographical references and index
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| 650 |
|
0 |
|a Marketing
|
| 650 |
|
0 |
|a Services industries
|
| 650 |
|
0 |
|a Customer sevices
|
| 700 |
0 |
|
|a Wilson, Alan
|
| 999 |
|
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|a 0000200767
|
