APA Citation

Howard, J. (2012). Encyclopaedia of total quality: Management, organization and strategy. London, UK: Koros Press Limited.

Chicago Style Citation

Howard, Johan. Encyclopaedia of Total Quality: Management, Organization and Strategy. London, UK: Koros Press Limited, 2012.

MLA Citation

Howard, Johan. Encyclopaedia of Total Quality: Management, Organization and Strategy. London, UK: Koros Press Limited, 2012.

Warning: These citations may not always be 100% accurate.