Jennifer Denham. Mengendali aduan pelanggan. London: Prentice Hall.
Chicago Style CitationJennifer Denham. Mengendali Aduan Pelanggan. London: Prentice Hall.
MLA CitationJennifer Denham. Mengendali Aduan Pelanggan. London: Prentice Hall.
Warning: These citations may not always be 100% accurate.