Dale H. Besterfield. (2003). Total quality management third edition. Usa: Prentice Hall.
Chicago Style CitationDale H. Besterfield. Total Quality Management Third Edition. Usa: Prentice Hall, 2003.
MLA CitationDale H. Besterfield. Total Quality Management Third Edition. Usa: Prentice Hall, 2003.
Warning: These citations may not always be 100% accurate.