Grolier Business Library ; delivering customer service.
| Main Author: | Payne, Shelia |
|---|---|
| Format: | Open Shelf |
| Published: |
Hong Kong:
Grolier International,
2005.
|
| Edition: | 1 SET. |
| Physical Description: |
157p.; 25cm. |
|---|---|
| Bibliography: |
Includes index |
| ISBN: |
0717297403 |