What customers really want.
| Main Author: | McKain, Scott |
|---|---|
| Format: | Open Shelf |
| Published: |
Unites States of America:
Nelson Business,
2005.
|
| Physical Description: |
vii , 195p.; 20 cm. |
|---|---|
| Bibliography: |
Includes index |
| ISBN: |
9780785288367 |


