APA Citation

McKain, S. (2005). What customers really want. Unites States of America: Nelson Business.

Chicago Style Citation

McKain, Scott. What Customers Really Want. Unites States of America: Nelson Business, 2005.

MLA Citation

McKain, Scott. What Customers Really Want. Unites States of America: Nelson Business, 2005.

Warning: These citations may not always be 100% accurate.