Business process management and the balanced scorecard.

Main Author: Smith, F. Ralph
Format: Open Shelf
Published: New jersey: John wiley & sons, inc, 2007.

KOLEJ PROFESIONAL MARA AYER MOLEK

Call Number: HD62 17 S65 2007
Accession Item Category SMD Status Due Date Notes
0000170406 OPEN SHELF BOOK FINAL PROCESSING