Service management and marketing : customer management in service competition

Main Author: Gro·nroos, Christian
Format: Open Shelf
Published: England: John Wiley, 2007.
Edition: 3rd..
Subjects:

KOLEJ PROFESIONAL MARA AYER MOLEK

Call Number: HD9980 5 G776 2007
Accession Item Category SMD Status Due Date Notes
0000169696 OPEN SHELF BOOK AVAILABLE
0000169697 OPEN SHELF BOOK AVAILABLE
0000169698 OPEN SHELF BOOK AVAILABLE
0000169699 OPEN SHELF BOOK AVAILABLE
0000170408 OPEN SHELF BOOK AVAILABLE