Bruhn, M., & Georgi, D. (2005). Services Marketing: Managing the service value chain. Harlow, England: FT Prentice Hall.
Chicago Style CitationBruhn, Manfred, and Dominik Georgi. Services Marketing: Managing the Service Value Chain. Harlow, England: FT Prentice Hall, 2005.
MLA CitationBruhn, Manfred, and Dominik Georgi. Services Marketing: Managing the Service Value Chain. Harlow, England: FT Prentice Hall, 2005.
Warning: These citations may not always be 100% accurate.