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00716pamja2200205 4500 |
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0000100350_0002 |
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20180119090000.0 |
020 |
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|a 0273681575
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020 |
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|a 9780273681571
|
090 |
0 |
0 |
|a HD9980.5
|b .B782 2005
|
100 |
0 |
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|a Bruhn, Manfred
|e author
|
245 |
1 |
0 |
|a Services Marketing :
|b Managing the service value chain
|c Manfred Bruhn; Dominik Georgi.
|
260 |
|
|
|a Harlow, England:
|b FT Prentice Hall,
|c 2005.
|
300 |
|
|
|a xxvi, ill .(some col.); 478p;
|c 25cm.
|
504 |
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|a Includes bibliographical references and index
|
650 |
0 |
0 |
|a Sercvices industries-marketing-management
|
650 |
0 |
0 |
|a Customer services-management
|
650 |
0 |
0 |
|a Business logistics-management
|
700 |
0 |
|
|a Georgi, Dominik
|
999 |
|
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|a 0000201217
|