Management meeting and exceeding customer expectations.
Main Author: | Plunket, Warren R |
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Other Authors: | Attner, Raymond F, Allen, Gemmy S |
Format: | Open Shelf |
Published: |
Australia:
Thomson,
2002.
|
Edition: | 8th.ed.. |
Subjects: |
Physical Description: |
xxvi , 742p.; 26cm.. |
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ISBN: |
0324227167 |