The management of service operations..

Main Author: Wright, J. Neven
Other Authors: Race, Peter
Format: Open Shelf
Published: Australia: Thomson, 2004.
Edition: 2nd ed..
LEADER 00451pamja2200169 4500
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005 20180305090000.0
020 |a 1844800512  
090 0 0 |a HD9980.5   |b .W75 2004 
100 0 |a Wright, J. Neven  
245 1 0 |a The management of service operations.. 
250 |a 2nd ed.. 
260 |a Australia:   |b Thomson,   |c 2004. 
300 |a xxi, 346p. ill;   |c 25cm. 
504 |a Includes index and references. 
700 0 |a Race, Peter  
999 |a 0000168849