The management of service operations..
| Main Author: | Wright, J. Neven |
|---|---|
| Other Authors: | Race, Peter |
| Format: | Open Shelf |
| Published: |
Australia:
Thomson,
2004.
|
| Edition: | 2nd ed.. |
| Physical Description: |
xxi, 346p. ill; 25cm. |
|---|---|
| Bibliography: |
Includes index and references. |
| ISBN: |
1844800512 |