The management of service operations.

Main Author: Wright, J. Nevan
Format: Open Shelf
Published: London: Thomson Learning, 2004.
Edition: 2nd. ed..
Subjects:
LEADER 00556pamja2200181 4500
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005 20180305090000.0
020 |a 1844800512  
090 0 0 |a HD9980.5   |b .W75 2004 
100 0 |a Wright, J. Nevan  
245 1 0 |a The management of service operations. 
250 |a 2nd. ed.. 
260 |a London:   |b Thomson Learning,   |c 2004. 
300 |a xxi, 346 p.:   |b ill.;   |c 24 cm. 
504 |a Includes bibliographical references (p. 341-342) and index 
650 0 0 |a Service industries workers  
650 0 0 |a Service industries   |x Management  
999 |a 0000168845