APA Citation

Wright, J. N. (2004). The management of service operations (2nd. ed.). London: Thomson Learning.

Chicago Style Citation

Wright, J. Nevan. The Management of Service Operations. 2nd. ed. London: Thomson Learning, 2004.

MLA Citation

Wright, J. Nevan. The Management of Service Operations. 2nd. ed. London: Thomson Learning, 2004.

Warning: These citations may not always be 100% accurate.