Services marketing in Asia: managing people, technology, and strategy.
Main Author: | Lovelock, Christopher |
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Other Authors: | Wirtz, Jochen, Hean Tat Keh |
Format: | Open Shelf |
Published: |
Singapore:
Pearson Education,
2005.
|
Edition: | 2nd. ed.. |
Subjects: |
Physical Description: |
xx, 696p.: ill.; 26cm.. |
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Bibliography: |
Includes name index and subject index |
ISBN: |
0131275372 |