Services marketing in Asia: managing people, technology, and strategy.

Main Author: Lovelock, Christopher
Other Authors: Wirtz, Jochen, Hean Tat Keh
Format: Open Shelf
Published: Singapore: Pearson Education, 2005.
Edition: 2nd. ed..
Subjects:
Physical Description: xx, 696p.: ill.; 26cm..
Bibliography: Includes name index and subject index
ISBN: 0131275372