Services management : the new paradigm in hospitality..

Main Author: Kandampully, Jay A.
Format: Open Shelf
Published: New Jersey: Prentice Hall, 2006.
Subjects:
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020 |a 0131916548  
090 0 0 |a TX911.3   |b .M27.K364 2006 
100 0 |a Kandampully, Jay A.  
245 1 0 |a Services management :   |b the new paradigm in hospitality.. 
260 |a New Jersey:   |b Prentice Hall,   |c 2006. 
300 |a xv, 378p. ill;   |c 24cm. 
504 |a Includes index and references. 
650 0 0 |a Hospitality industry--Management  
999 |a 0000168711 
999 |a 0000199179 
999 |a 0000199180