Services management : the new paradigm in hospitality..
| Main Author: | Kandampully, Jay A. |
|---|---|
| Format: | Open Shelf |
| Published: |
New Jersey:
Prentice Hall,
2006.
|
| Subjects: |
| Physical Description: |
xv, 378p. ill; 24cm. |
|---|---|
| Bibliography: |
Includes index and references. |
| ISBN: |
0131916548 |