Service operations management : improving service delivery..

Main Author: Johnston, Robert
Other Authors: Clark, Graham
Format: Open Shelf
Published: England: Prentice Hall, 2005.
Edition: 2nd ed..
Subjects:

KOLEJ PROFESIONAL MARA AYER MOLEK

Call Number: HD9980 5 J647 2005
Accession Item Category SMD Status Due Date Notes
0000168710 OPEN SHELF BOOK AVAILABLE