Who stole my customer?? : winning strategies for creating and sustaining customer loyalty..
| Main Author: | Thompson, Harvey |
|---|---|
| Format: | Open Shelf |
| Published: |
New Jersey:
Prentice Hall,
2003.
|
| LEADER | 00446pamja2200145 4500 | ||
|---|---|---|---|
| 001 | 0000100016_0029 | ||
| 005 | 20180329090000.0 | ||
| 020 | |a 0131453564 | ||
| 090 | 0 | 0 | |a HF5415.525 |b .T49 2003 |
| 100 | 0 | |a Thompson, Harvey | |
| 245 | 1 | 0 | |a Who stole my customer?? : |b winning strategies for creating and sustaining customer loyalty.. |
| 260 | |a New Jersey: |b Prentice Hall, |c 2003. | ||
| 300 | |a xiv, 210p. ill; |c 24cm. | ||
| 504 | |a Includes index. | ||
| 999 | |a 0000168739 | ||