APA Citation

Thompson, H. (2003). Who stole my customer??: Winning strategies for creating and sustaining customer loyalty. New Jersey: Prentice Hall.

Chicago Style Citation

Thompson, Harvey. Who Stole My Customer??: Winning Strategies for Creating and Sustaining Customer Loyalty. New Jersey: Prentice Hall, 2003.

MLA Citation

Thompson, Harvey. Who Stole My Customer??: Winning Strategies for Creating and Sustaining Customer Loyalty. New Jersey: Prentice Hall, 2003.

Warning: These citations may not always be 100% accurate.