Who stole my customer?? : winning strategies for creating and sustaining customer loyalty..

Main Author: Thompson, Harvey
Format: Open Shelf
Published: New Jersey: Prentice Hall, 2003.

KOLEJ PROFESIONAL MARA AYER MOLEK

Call Number: HF5415 525 T49 2003
Accession Item Category SMD Status Due Date Notes
0000168739 OPEN SHELF BOOK AVAILABLE