Customer service : career success through customer satisfaction..

Main Author: Timm, Paul R.
Format: Open Shelf
Published: New Jersey: Prentice Hall, 2005.
Edition: 3rd ed..
Subjects:
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005 20180326090000.0
020 |a 0131779966  
090 0 0 |a HF5415.5   |b .T513 2005 
100 0 |a Timm, Paul R.  
245 1 0 |a Customer service :   |b career success through customer satisfaction.. 
250 |a 3rd ed.. 
260 |a New Jersey:   |b Prentice Hall,   |c 2005. 
300 |a viii, 232p. ill;   |c 24cm. 
504 |a Includes index. 
650 0 0 |a Customer relations  
650 0 0 |a Customer services  
650 0 0 |a Consumer satisfaction  
999 |a 0000168642