Customer service : career success through customer satisfaction..
Main Author: | Timm, Paul R. |
---|---|
Format: | Open Shelf |
Published: |
New Jersey:
Prentice Hall,
2005.
|
Edition: | 3rd ed.. |
Subjects: |
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001 | 0000099945_0029 | ||
005 | 20180326090000.0 | ||
020 | |a 0131779966 | ||
090 | 0 | 0 | |a HF5415.5 |b .T513 2005 |
100 | 0 | |a Timm, Paul R. | |
245 | 1 | 0 | |a Customer service : |b career success through customer satisfaction.. |
250 | |a 3rd ed.. | ||
260 | |a New Jersey: |b Prentice Hall, |c 2005. | ||
300 | |a viii, 232p. ill; |c 24cm. | ||
504 | |a Includes index. | ||
650 | 0 | 0 | |a Customer relations |
650 | 0 | 0 | |a Customer services |
650 | 0 | 0 | |a Consumer satisfaction |
999 | |a 0000168642 |