Customer service : career success through customer satisfaction..
| Main Author: | Timm, Paul R. |
|---|---|
| Format: | Open Shelf |
| Published: |
New Jersey:
Prentice Hall,
2005.
|
| Edition: | 3rd ed.. |
| Subjects: |
| Physical Description: |
viii, 232p. ill; 24cm. |
|---|---|
| Bibliography: |
Includes index. |
| ISBN: |
0131779966 |