Customer culture: how FedEx and other great companies put the customer first every day.
Main Author: | Basch, Michael D |
---|---|
Format: | Open Shelf |
Published: |
New Jersey:
Pearson Education,
2003.
|
Subjects: |
LEADER | 00518pamja2200169 4500 | ||
---|---|---|---|
001 | 0000099944_0029 | ||
005 | 20180226090000.0 | ||
020 | |a 0131303201 | ||
090 | 0 | 0 | |a HD58.7 |b .B372 2003 |
100 | 0 | |a Basch, Michael D | |
245 | 1 | 0 | |a Customer culture: how FedEx and other great companies put the customer first every day. |
260 | |a New Jersey: |b Pearson Education, |c 2003. | ||
300 | |a xxv, 274p.; |c 23cm.. | ||
504 | |a Includes index | ||
650 | 0 | 0 | |a Organizational effectiveness |
650 | 0 | 0 | |a Corporate culture |
999 | |a 0000168641 |