Customer culture: how FedEx and other great companies put the customer first every day.
| Main Author: | Basch, Michael D |
|---|---|
| Format: | Open Shelf |
| Published: |
New Jersey:
Pearson Education,
2003.
|
| Subjects: |
| Physical Description: |
xxv, 274p.; 23cm.. |
|---|---|
| Bibliography: |
Includes index |
| ISBN: |
0131303201 |