Why customers don't do what you want them to do.
| Main Author: | Fournies, Ferdinand |
|---|---|
| Format: | Open Shelf |
| Published: |
New York:
McGraw-Hill,
2003.
|
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| 090 | 0 | 0 | |a HF5439.8 |b .F83 2003 |
| 100 | 0 | |a Fournies, Ferdinand | |
| 245 | 1 | 0 | |a Why customers don't do what you want them to do. |
| 260 | |a New York: |b McGraw-Hill, |c 2003. | ||
| 300 | |a ix, 48p.; |c 23cm.. | ||
| 999 | |a 0000168409 | ||