Services management the new paradigm in hospitality
| Main Author: | Kandampully, Jay A. |
|---|---|
| Format: | Open Shelf |
| Published: |
Frenchs Forest NSW:
Hospitality Press,
2002.
|
| Physical Description: |
xii, 380p.: ill.; 25cm. |
|---|---|
| Bibliography: |
Includes index |
| ISBN: |
0131916548 |