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LEADER |
00709pamja2200193 4500 |
001 |
0000099653_0029 |
005 |
20170726090000.0 |
020 |
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|a 0273681575
|
090 |
0 |
0 |
|a HD9980.5 .B78 2006
|
100 |
0 |
|
|a Bruhn, Manfred
|
245 |
1 |
0 |
|a Service marketing managing the service vakue chain
|c Bruhn, Manfred / Georgi, Dominik.
|
260 |
|
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|a Harlow England, New York:
|b Financial Times / Prentice Hall,
|c 2006.
|
300 |
|
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|a xxvi, 478p.:
|b ill.;
|c 25 cm.
|
504 |
|
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|a Includes bibliographical reference and index
|
650 |
0 |
0 |
|a Service industries
|x marketing
|x management
|
650 |
0 |
0 |
|a Customer services
|x marketing -- management
|
650 |
0 |
0 |
|a Business logistic
|x management
|
700 |
0 |
|
|a Georgi, Dominik
|
999 |
|
|
|a 0000168163
|